---
title: "Contact DutyReady"
description: "How to reach DutyReady: email, postal address and grievance officer."
url: https://importdutycalc.com/contact
---

# Contact us

DutyReady is run by Shubhankar Sharma, a sole proprietor based in India. Write to us about anything: a question before you buy, a payment, a refund or a problem with the site.

## Email

[hello@importdutycalc.com](mailto:hello@importdutycalc.com). We reply within 2 business days (Monday to Friday, 10:00 to 18:00 India time).

## Postal address

Shubhankar Sharma
Near Shivani Banquet House, Joya Road
Amroha, Uttar Pradesh 244221
India

## Payments and refunds

For a payment problem, include the email address you paid with and the date you paid. See our [refund and cancellation policy](https://importdutycalc.com/refund-policy) and [delivery policy](https://importdutycalc.com/shipping-policy).

## Grievance officer

Shubhankar Sharma, [hello@importdutycalc.com](mailto:hello@importdutycalc.com). We acknowledge complaints within 48 hours and resolve them within 30 days.